ZCOSMO FAQs

Below FAQ are some common concerns of our clients before purchasing Bioactive Algae Peel, if you have other questions,
please just send it to support@zcosmo.com

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How does the Bioactive Algae Peel work?

This peel transcends traditional skin resurfacing methods by working from the inside out, starting from the basal layer to the skin's surface.

Its ground-breaking formula accelerates skin cell turnover from the typical 4-8 weeks to an astonishing 72 hours, showcasing rapid and effective results.

How many sessions will I need?

This is dependent on the client’s skin type, what sort of skin issues they’re experiencing and what they would like to achieve. However, the average amount of sessions one would have is between 3-6.

How often should I do this treatment?

It is advised that you have the Bioactive Algae Peel once every 4-6 weeks according to your practitioner’s advice.

Is the treatment painful?

The treatment is not painful, but it is not unusual to experience minimal discomfort.

What is the downtime?

The downtime of the Bioactive Algae Peel is 3-7 days post peel

How do I become a Bioactive Algae Peel stockist and train in using your products?

Please email us at support@zcosmo.com or simply fill out the enquiry form and a member of staff will get back to you shortly.

What payment options do you offer

We've partnered with Klarna, offering a flexible payment option, so you can invest in our kits without financial strain

How do I go about bulk orders?

If you're planning to order in bulk, with over 10 pieces of a single item, please email us before placing your order on the website. We'll prepare a customized invoice for you with a discounted price and send it directly to your email.

Is the online training accredited?

Yes our flexible online course has interactive modules and Q&A opportunities for self-paced study, culminating in a choice of digital certification or a certificate posted to you which is CPD-accredited and fully insurable

Where can I go to have this treatment done?

Please fill in the enquiry form and provide us with your postcode and we will contact you with the closest clinic to you that offers the Bioactive Algae Peel

Are ZCOSMO's products suitable for men?

Yes, Bioactive Algae Peel products are suitable for men.

Why must I visit a professional?

Our range of products are strictly for professional use only and therefore you will need to visit a professional to have the treatment done.

How long soon after using the ZCOSMO products will I start to see results?

Can I apply the Algae Peel on sensitive areas?

No. Any skin concerns that are in a sensitive area or open wound shouldn't be treated with the Bioactive Green Algae Peel.

My face is stinging after applying the Algae Peel is this normal?

As the peel targets deep layers in the skin, it is expected to feel stinging or discomfort for the first few days 3-5 days

Can the Bioactive Algae Peel be used on eczema?

Yes although it's advisable to wait until your eczema has stabilized and not in an active flare-up

Are ZCOSMO products Paraben-free?

ZCOSMO is dedicated to offering safe products without the use of chemical preservatives like parabens.
All of the lines of ZCOSMO are paraben free.

Does ZCOSMO test products on animals?

No, ZCOSMO products are not animal tested

Why this over a chemical peel?

Our Algae Peel penetrates the deeper skin layers, bringing impurities to the surface, while maintaining skin integrity with natural ingredients. In contrast, chemical peels use strong acids that can compromise the skin's protective barrier, increasing the risk of infection and scarring

Can I buy ZCOSMO products from the website?

If you are a Cosmetic distributor or skin professional (Aesthetician, SPA centre, Beauty Clinic, Dermatologist or any other type which is considered as a skin professional) then you can purchase directly on our website
If you want to buy DÉCAAR  products for your own use, then you can contact us and we can send a request for your order to be fulfilled from our headquarters( excluding Algae Peel)